If you don't want to wait an hour for room service you have to walk all the way through the smoky casino to get coffee at Starbucks. Maintenance came up and said they would add it to their warranty list and told us not to lean against the window Other: Lobby bar doesn't serve coffee until 10am. Also had to call about a loud live music party in suites at 11pm at other end of hallway Dec 2016 We had a room with a loose seal in the window over the pool and we got all the noise from the pool bar- vacuuming etc. ![]() We asked to be comped and they refused because my husband got mad at them. Dec2017: they cleaned the outside windows starting at 8am on Saturday and when we called to complain we only got "we left you a note in your room" and "close your curtains" That made us mad so we told them we would be coming downstairs which they took as a threat and met me with two security guards. They have been opening the large back room which is HEAVEN compared to uncomfortable Bar. Graton has a 148k gallon swimming pool plus a huge hot tub. Day beds are also available for renting, but we weren’t interested in that due to the limited space and lack of shade. We have stayed three times here and had problems with hotel each time. All good and Service have improved over the past few months. Pool day passes can be purchased in the Graton Casino gift shop, located in the food court next to the casino floor.
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